These General Booking Terms and Conditions (hereinafter referred to as General Terms and Conditions) shall govern the commercial relationship between FORMULA TOURS SL and the user or customer for the contracting made through the forms that FORMULA TOURS SL makes available on its website.

Booking through FORMULA TOURS SL websites implies the express acceptance by the customer or user of these conditions, as well as the conditions of use established for the user’s browsing of FORMULA TOURS SL websites.

These terms and conditions shall apply without prejudice to the application of the relevant legal regulations applicable in each case.

The General Terms and Conditions regulate the distance selling relationship between FORMULA TOURS SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998 of 13 April 1998 on General Terms and Conditions, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Protection of Consumers and Users, the current regulations on Personal Data Protection, Law 7/1996 of 15 January on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

FORMULA TOURS SL reserves the right to make any changes it deems appropriate, without prior notice, to the General Terms and Conditions. Such amendments may be made through its websites in any legally admissible manner and shall be binding for as long as they are published on the website and until such time as they are validly amended by subsequent amendments. However, FORMULA TOURS SL reserves the right to apply, in certain cases, Special Terms and Conditions of Contract in preference to these General Terms and Conditions when it deems appropriate, announcing them in due time and form.

Information prior to booking

FORMULA TOURS SL informs that the booking procedure through its website is detailed in the corresponding section for the formalisation of the booking.

FORMULA TOURS SL also informs that the user can access the terms and conditions of use available on the website.

By booking with FORMULA TOURS SL through its website, the user or client expressly declares that he/she knows, understands and accepts these conditions of use and the General Conditions. Likewise, the user declares to be of legal age and to have the legal capacity to access FORMULA TOURS SL’s websites and to contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, and may not transfer them to another.

Once the booking has been made, the user will see the booking confirmation on the screen, which can be printed out as proof of the booking.

The booking confirmation and the booking receipt (printout made by the user) will not be valid as an invoice.


Booking offer and price reference.

In compliance with current legislation and, in particular, with Law 34/2002 on information society services and electronic commerce, FORMULA TOURS SL offers information on all possible reservations, their characteristics and prices in the corresponding section for the formalisation of the reservation. However, FORMULA TOURS SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing the content of the same. Thus, the products and/or services offered at any given time by the FORMULA TOURS SL website shall be governed by the General Terms and Conditions in force at any given time. Likewise, the company shall have the right to cease to offer, without prior notice and at any time, access to the aforementioned products and/or services.

Indication of prices.

Each possible reservation offered will indicate its price and whether VAT or any other applicable tax is included. The prices shown on the screen shall be those in force at any given time, unless there is a typographical error. If the price is different for any of the above reasons, FORMULA TOURS SL will inform the client by e-mail before proceeding to charge the reservation.


The availability of the offers made by FORMULA TOURS SL through its website may vary depending on customer demand. Although FORMULA TOURS SL updates its database periodically, the reservation requested by the customer may be full at that time. In this case, FORMULA TOURS SL will send an e-mail to the customer informing him/her of the unavailability of the offer.

Methods of payment.

FORMULA TOURS SL requests credit card details of the reservation holder in order to guarantee the effectiveness of the reservation. You can also make your booking by bank transfer. The invoice corresponding to the reservation will be paid directly at the establishment, either in cash, by credit card or any other method accepted by the establishment.

–    VISA or MASTERCARD credit card.

All operations involving the transmission of personal or bank details are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information you transmit to us travels encrypted through the network.

Likewise, your credit card details are entered directly on the bank’s website, at the bank’s POS (Point of Sale Terminal) and are not entered or recorded on any FORMULA TOURS SL server.

When paying by VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiry date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees regarding the security of the transaction.

When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and credit entries will be made as soon as possible on the accounts of the supplier and the cardholder.

However, if the purchase was actually made by the cardholder and the request for a refund is not the result of exercising the right of withdrawal or termination and therefore the cardholder has wrongly requested the cancellation of the corresponding charge, the cardholder shall be liable to FORMULA TOURS SL for any damages caused as a result of such cancellation.

–    Bank transfer

When you select the bank transfer, you will receive confirmation by e-mail with FORMULA TOURS SL’s bank details.

It is very important that when making the transfer you indicate in the subject line the reference number, as well as your name and surname, and that you make the transfer within 3 days of the confirmation date in order to validate it.

If you wish, you can send us the proof of the transfer by e-mail to  But in any case, the validation of the service will not be considered effective until our administration department has bank confirmation of the transfer.

We would like to remind you that payment must be made in EUROS and that all possible exchange and bank commissions are your responsibility.

In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer you always inform your bank that you will be responsible for the commissions at source, those bank commissions and expenses corresponding to your bank. Failure to do so may result in FORMULA TOURS SL being unable to receive the full amount of the contracted service.

Any exchange and bank charges shall be borne by the customer.

Cancellation of the booking.

No cancellations or modifications will be accepted after the booking has been made.


According to the provisions of Article 103 of Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, the supply of services or goods made according to consumer specifications or clearly personalised, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.


In accordance with the provisions of current legislation on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by FORMULA TOURS SL with CIF B16546376 and registered office at SAVINA 8 07160, PEGUERA (ILLES BALEARS), in order to facilitate, expedite and fulfil the commitments established between the two parties. In compliance with current legislation, FORMULA TOURS SL informs you that the data will be kept for the period of time strictly necessary to comply with the aforementioned precepts.

We inform you that we will process your data in accordance with the existence of your consent and the contractual relationship we have with you.

FORMULA TOURS SL hereby informs you that it will process your data in a lawful, loyal, transparent, appropriate, relevant, limited, accurate and up-to-date manner. FORMULA TOURS SL therefore undertakes to take all reasonable measures to ensure that such data is deleted or rectified without delay when it is inaccurate.

In accordance with the rights conferred by current legislation on data protection, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or by e-mail to

You may address your complaint to the competent supervisory authority.


FORMULA TOURS SL also reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content or for breach of these terms and conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spain. Should any dispute arise, the parties may submit their disputes to arbitration or resort to ordinary jurisdiction in accordance with the rules on jurisdiction and competence in this regard. FORMULA TOURS SL is domiciled in ILLES BALEARS, Spain.